FAQ

Frequently Asked Questions and Answers:

• What does MITS Customer Care & Connect do?

  MITS Customer Care & Connect is the powerful after-sales module for modified eCommerce Shopsoftware. Automate customer notifications after orders, increase product reviews, integrate intelligent cross-selling and send dynamic vouchers, with scheduled delivery, customer group targeting and GDPR compliance.

  Greater customer loyalty, more repeat purchases, more revenue – fully integrated into modified.

• What benefits does MITS Customer Care & Connect offer for visibility, structure and marketing?

  MITS Customer Care & Connect helps provide shop content in a more structured, discoverable and effective way. This is particularly useful for shops working on visibility, conversions, SEO signals or clearer presentation. Its listed areas of use are Data Protection, Marketing and Usability.

• Which shop versions does MITS Customer Care & Connect support, and how much work does integration involve?

  According to the listed properties, the product is intended for modified eCommerce Shopsoftware versions 3.1.0 to 3.3.0. It is currently listed as a standard module offering. According to the properties, no core changes are required; template changes are not required.